Dear Visitors, 

There is no restriction of people to visit the museum but you must respect the safety distances and the wearing of the obligatory mask.


You will be able to buy tickets in person, but we strongly advise reserving your tickets through our online ticket shop in oder to guarantee access to the museum. This will give you direct access to the museum and allow you to access promotional offers. We recommend that you plan your visit as early as possible to obtain the best rates.


To visit Chaplin’s World, it is not necessary to choose a date or a visit slot. We advise you to avoid coming between 1:30 p.m. and 3 p.m. to have a better comfort of visit.


No available on your online-ticket shop: 



For group bookings (minimum of 15 people), please contact our agents at
For all other questions about your tickets, please contact us at

We are at your disposal from Monday to Friday from 9 a.m. to 5 p.m. on +41 842.422.422 (CHF 0.08 / minute)