For the safety of the artists, we cannot guarantee access to the show once it has already started.

Once the show has started, it is possible to exit for a technical break after you have settled under the big top. However, keep your ticket with you to return under the big top.

No. We recommend arriving 30 minutes before the show starts, as seating is based on available spots.

You must be at the entrance of the big top at least 30 minutes before the show starts. In case of delay, access to the big top cannot be guaranteed for safety reasons.

You must have a ticket titled "Show Seat," received in PDF format when you placed your order. We recommend printing this ticket to present it at the entrance of the big top.

No. Going on stage is strictly prohibited for spectators.

Yes. You can purchase a "Show Seat" ticket for CHF 15 online, or for CHF 18 at the on-site box office.

You must have a ticket titled "Show Seat," received in PDF format when you placed your order. We recommend printing this ticket to present it at the entrance of the big top.

Yes. You can purchase a "Show Seat" ticket for CHF 15 online, or for CHF 18 at the on-site box office.

No. You need to purchase a "Show Seat" ticket at the preferential rate of CHF 10. To do so, please submit a request via the following form: Circus Ticket Request Form. The request must be made at least 48 hours before the desired date. You will need to provide the barcode of your tickets. We cannot guarantee availability based on the date and time chosen.

Children under 6 must sit on their parents' lap. If, for comfort reasons, you would like them to have their own seat, it is necessary to book a paid ticket for them with a "Show Seat – Youth" ticket.

Yes, but we cannot guarantee their availability depending on the date and time of the performance. We therefore recommend purchasing your tickets in advance on the online ticketing platform.

If you encounter any issues when buying your tickets online, please contact us as soon as possible at the following email address: support@chaplinsworld.com.

No. The ticketing system does not allow for changing the date or time of a ticket. However, we encourage you to contact us at the following email address: support@chaplinsworld.com.

If you have one or more Qoqa, Deindeal, Realdeals, Veepee, Buyclub vouchers, you need to purchase a show ticket online for CHF 15.- or at the box office for CHF 18.- (subject to availability).

No, discount coupons are not valid for circus show seats.

No, the Passeport Loisirs is not valid for circus show seats. We recommend purchasing circus show seats online for CHF 15.- and using the Passeport Loisirs on-site for museum entry.

You can enjoy the circus area for as long as you like, within the museum’s opening hours. A food area is available on-site.

Yes, toilets are available near the big top.

Yes. A food area is available near the big top, offering both savory and sweet options for all tastes.

You will find all the necessary information on the following page. We highly recommend using public transport, as parking is limited to 200 spaces and is often full.

Seats are reserved for wheelchair users, but as their number is very limited, we cannot guarantee availability. We recommend attending the 11 AM sessions to increase your chances of getting a seat and arriving early to access the big top with ease.