FREQUENTLY ASKED QUESTIONS

Browse by topic

Tickets

What time do the ticket desks at Chaplin's World close?

Where can I buy admission tickets?

Who should I contact if I have a problem with my tickets?

Can I benefit from a discounted rate?

Do I need to book before visiting Chaplin's World?

Can I show my ticket on my smartphone?

Can I visit Chaplin's World as part of a group?

Which payment methods are accepted at the museum ticket desks?

Can I pay with Reka cheques?

Is the ICOM card accepted at Chaplin's World?

Access

Is there a visitor car park at Chaplin's World?

When is Chaplin's World open?

Can I enter the museum park without an admission ticket?

How do I get there without a car?

Is Chaplin's World accessible to visitors with reduced mobility?

Can I bring a pet?

Can motorhomes stay overnight in the car park?

On which dates is Chaplin's World closed?

Where can I check the opening hours?

Can I charge my electric vehicle during my visit?

your visit

How long does a visit usually take?

Who is Chaplin's World for?

In which languages are the information panels available?

Is Chaplin's World air-conditioned?

Can I take photos or record videos at Chaplin's World?

Services

Are toilets available?

Are baby-changing facilities available?

Can I leave my personal belongings somewhere?

Does Chaplin's World offer accommodation?

Can I connect to Wi-Fi?

Dining & shop

Can I have a picnic in the park?

Can I access the shop, Café The Tramp and the park without an admission ticket?

Private events

Who should I contact to organise a private event at Chaplin's World?

Contact us

Book now

Choose your adventure.

Chaplin's World

One entry. Three worlds.

Book now

Gift card

One gift. A world of possibilities.

Book now

SMILE PASS

One reason to come. 365 reasons to return.

Book now