Publication version — updated 20 August 2026
You remain in control of your choices
Cookies essential to operation and security are active by default. Functional, audience measurement, advertising and third-party service cookies are placed only after your choice where consent is required. You may change your choice at any time through "Manage my cookie preferences".
This Policy explains how Chaplin's World SA uses cookies and similar technologies on www.chaplinsworld.com and associated ticketing journeys. It supplements our Personal Data Protection Policy.
"Cookies" are small files stored on or read from your device. The rules below also cover pixels, tags, local identifiers, scripts, software development kits and comparable techniques used to recognise a browser or observe its use.
Chaplin's World SA
Route de Fenil 2, 1804 Corsier-sur-Vevey, Switzerland
UID: CHE-100.468.361 — federal no.: CH-660.0.618.000-4
Telephone: +41 (0)21 903 01 20 or +41 (0)842 422 422
Email: contact@chaplinsworld.com
Chaplin's World SA selects the services integrated into the website and is responsible for their compliant implementation. Some providers may also process data for their own purposes; their identity, role and information are then stated in the preference tool.
The use of cookies is primarily governed by the Swiss Federal Act on Data Protection (FADP), the Data Protection Ordinance and article 45c of the Telecommunications Act. These rules require, in particular, clear information about purposes and how to refuse the relevant processing.
The FADP does not automatically require consent for every non-essential cookie. Depending on the risk and context, however, the processing must be justifiable and an effective right to object must be offered. Express consent is required in particular for high-risk profiling or the processing of sensitive data where consent is relied upon as the justification.
Where the European Union General Data Protection Regulation (GDPR) and European tracking rules apply to a user or processing activity, their additional requirements are observed. To provide a simple and consistent choice, Chaplin's World adopts a protective approach: non-essential categories remain disabled until you make a choice.
Depending on the tools enabled, cookies and related services may process:
These elements may constitute personal data where they identify or distinguish you, alone or in combination with other information.
On your first visit, the banner allows you to accept, refuse or customise non-essential categories. "Accept" and "Refuse" options must be presented in an equally accessible and understandable manner. Refusal is never treated as acceptance.
You may change or withdraw your choice at any time by clicking "Manage my cookie preferences" in the footer. Withdrawal is as easy as acceptance and takes effect for the future. It does not cancel processing already carried out lawfully.
Refusing non-essential cookies does not prevent access to core features. A feature that relies directly on an optional third-party service — such as an external video or social sign-in — may remain unavailable until you activate it.
You may be asked to choose again if your choice is no longer technically available, if purposes or partners change materially, or after an appropriate period to confirm that it still reflects your preferences.
The list displayed in "Manage my cookie preferences" forms an integral part of this Policy. For each cookie or technology, it must state at least its name, provider, purpose, category, duration and, where relevant, the country from which the data are processed.
The duration depends on the function: some cookies expire when the browser closes; others are retained for a limited period. No cookie or related identifier is kept longer than necessary for its purpose. Durations are reviewed periodically and unused cookies are removed.
Real-time inventory
The services named in section 4 correspond to the categories and providers currently contemplated or present on the website. The technical list in the preference tool must be synchronised with the trackers actually loaded and prevails for the details of each cookie.
Activating a third-party service may allow its provider to collect information directly from your browser. Depending on the service, these data may be processed in Switzerland, the European Union, the United Kingdom, the United States, Israel or other countries identified in the preference tool.
Where a country is not recognised by the Swiss Federal Council as providing adequate protection, we use a safeguard permitted under Swiss law — in particular standard contractual clauses adapted to Swiss law — and additional measures where necessary. The Swiss-U.S. Data Privacy Framework may be used for certain certified U.S. recipients.
Providers that process data for their own purposes also apply their own policies. We invite you to review them before activating the relevant service.
You may also configure your browser to delete or block cookies. These settings complement the website preference tool and may affect certain essential features, including the basket, session or ticketing. Instructions are generally available under "Privacy", "Cookies" or "Site settings" in your browser.
We may amend this Policy to reflect changes to the website, providers or applicable law. The current version and update date are published on the website. If purposes or partners change materially, we may ask you to make a new choice.
For any question about cookies or use of your data, write to contact@chaplinsworld.com or to Chaplin's World SA, Data Protection, Route de Fenil 2, 1804 Corsier-sur-Vevey, Switzerland. Information about your rights and complaint options is available in our Personal Data Protection Policy.
