You must be at the entrance of the big top at least 30 minutes before the show starts. In case of delay, access to the big top cannot be guaranteed for safety reasons.

No. We recommend arriving 30 minutes before the show starts, as seating is based on available spots.

Yes. A food area is available near the big top, offering both savory and sweet options for all tastes.

No. You need to purchase a "Show Seat" ticket at the preferential rate of CHF 10. To do so, please submit a request via the following form: Circus Ticket Request Form. The request must be made at least 48 hours before the desired date. You will need to provide the barcode of your tickets. We cannot guarantee availability based on the date and time chosen.

No. The ticketing system does not allow for changing the date or time of a ticket. However, we encourage you to contact us at the following email address: support@chaplinsworld.com.

Children under 6 must sit on their parents' lap. If, for comfort reasons, you would like them to have their own seat, it is necessary to book a paid ticket for them with a "Show Seat – Youth" ticket.

Seats are reserved for wheelchair users, but as their number is very limited, we cannot guarantee availability. We recommend attending the 11 AM sessions to increase your chances of getting a seat and arriving early to access the big top with ease.